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If you receive an error message while trying to log into the website, please follow the instructions below:

  1. Your username is your main email in our database system, for e.g., Username:
  2. Using the Forgot Username or Forgot Password feature will allow you to retrieve information about your account.
  3. Once you have clicked Forgot Username or Password, you will receive an email from
  4. If you have not received the email, or cannot find it, please contact IAA IT Web Services at to create an account or for other assistance.

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Contact Information

International Actuarial Association
99 Metcalfe Street, Suite 1203
Ottawa, Ontario K1P 6L7

Phone: +1-613-236-0886
Fax: 1-613-236-1386